Customer Care
Rest assure that our products are new and authentic.
Our Policy
All items have been hand picked and assure good quality.
Rest assure that our priority is handling your purchase with proper care and cleanliness and getting the shipping done in a timely fashion. If you have any questions regarding our product we are always here to help just drop your question below.
All products are 100% original and authentic name brands. We do not sell knockoffs or imitations.
Shipping
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Orders go out within 2 days of purchase.
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Standard domestic shipping take about 2-7 Business Days delays with shipping may occur due to Covid-19
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All weekend orders will be shipped out on Monday.
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We also recommend you clearly review the address provided to prevent any delays or lost packages.
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We Ship from Houston, Texas
Return shipping address:
Mysweet Vanity
4771 Sweetwater Bvld. #379
Sugar Land, Texas 77479
Refunds
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A full refund may be issued for unopened packages only.
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We recommend before purchasing our customers to read all product information.
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If you have any question on our products we are happy to assist. You may contact us by sending your questions below.
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We are not responsible for any damaged created by the shipping carrier.
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How ever taking care of our customers is important to us and will look into the situation, feel free to send us a message, for any questions or concerns.
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What is an FAQ section? (Demo)An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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Can I insert an image, video, or gif in my FAQ? (Demo)Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Get Started” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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How do I add a new question & answer? (Demo)To add a new FAQ follow these steps: 1. Click ‘Manage FAQ’ button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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How do I edit or remove the “FAQ” title? (Demo)You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under ‘Info to Display.’
Have any questions or concerns ? We’re always ready to help! Email at mysweetvanity4u@gmail.com